Soft Skill Sets

1 – Communication

Communication skills can be oral or written and allow you to express yourself effectively in the workplace. These skills are helpful in almost any position but are critical for careers in sales, human resources, and management. Some examples include:


  • Clarity

  • Confidence

  • Respect

  • Empathy

  • Listening

  • Verbal communication

  • Non-verbal communication

  • Written communication

  • Constructive feedback

  • Friendliness


2 – Teamwork

Teamwork skills allow you to operate well in a group setting in the workplace to quickly and effectively accomplish tasks. Teamwork is crucial for careers in market research, event coordination, and software engineering. Some examples of teamwork-related skills include:


  • Conflict management

  • Delegation

  • Listening 

  • Active listening

  • Collaboration

  • Cooperation

  • Coordination

  • Idea exchange

  • Mediation

  • Negotiation


3 – Adaptability

Adaptability and flexibility are related skills and are about embracing and rolling with change.  They are particularly important when working in fast-paced or constantly changing work environments such as public relations, event management, nursing, and advertising. Some examples include:


  • Curiosity

  • Self-management

  • Decision-making

  • Calmness

  • Optimism

  • Open-mindedness

  • Analysis

  • Self-confidence

  • Organization

  • Self-motivation


4 – Problem-Solving

Problem-solving abilities are a blend of using analytical and creative thinking to find solutions. Careers where problem-solving is vital include law enforcement, information technology, and medical-related fields. Types of problem-solving skills include:


  • Analysis 

  • Lateral thinking

  • Logical reasoning

  • Initiative

  • Persistence

  • Observation

  • Persuasion

  • Negotiation

  • Brainstorming

  • Decision making


5 – Creativity

Creativity is a broad type of soft skill that can help you develop innovative solutions to problems at work. Instructional designers, architects, and artists are examples of jobs where creativity is crucial to success. Types of creative skills include:


  • Divergent thinking

  • Inspiration

  • Imagination

  • Reframing

  • Mind mapping

  • Insight

  • Innovation

  • Experimenting

  • Questioning

  • Design


6 – Work Ethic

Work ethic is a soft skill that proves your belief in the importance of work and its ability to strengthen your character. Demonstrating work ethic should be important in every career, but is vital for first responders, teachers, and nurses. Soft skills examples related to work ethic include:


  • Integrity

  • Responsibility

  • Discipline

  • Initiative

  • Dependability

  • Commitment

  • Self-motivated

  • Professionalism

  • Teamwork

  • Time-management


7 – Interpersonal Skills

Interpersonal skills are those that you use near-constantly as you interact and communicate with co-workers and management. They are vital for people who work in customer service, realty, or financial planning. Examples include:


  • Empathy 

  • Humor

  • Mentoring

  • Networking

  • Sensitivity

  • Patience

  • Tolerance

  • Public speaking

  • Positive reinforcement

  • Diplomacy


8 – Time Management

Time management skills demonstrate your ability to work efficiently and productively by using your time wisely. Most every employer appreciates this soft skill, but it’s crucial if you’re an IT project manager or work in loss prevention or legal fields. Some time management skills are:


  • Goal setting

  • Prioritizing

  • Self-starter

  • Planning

  • Decision making

  • Focus

  • Delegation

  • Stress management

  • Coping

  • Organization


9 – Leadership

Leadership is a soft skill that enables you to guide others while you fulfill the goals and mission of your organization. Leadership is critical for entrepreneurs, all types of management, and careers in teaching. Leadership skills include:

  • Project management

  • Empathy

  • Selflessness

  • Agility

  • Listening

  • Humility

  • Cultural intelligence

  • Authenticity

  • Versatility

  • Generosity

  • Trust


10 – Attention to Detail

Attention to detail allows you to be both thorough and accurate in your work. Careers suited to detail-oriented people include accounting, pharmacology, and engineering. Some skills related to attention to detail are:

  • Critical observation 

  • Listening

  • Organization

  • Scheduling

  • Analysis

  • Introspection

  • Memory

  • Acuity

  • Recall

  • Questioning